Driverly, a product of Xera Stack LLC, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information through www.mydriverly.com and Driverly services.
1. Information We Collect
We collect information you provide when you create an account, purchase or enroll in a course, complete course work, request support, request a refund, or otherwise communicate with us. This may include your name, email address, account identifier, course enrollment and progress records, assessment responses, completion information, certificate information, and communications or documents you submit to us.
For a refund request, this may include a copy of your certificate, a rejection letter, and the name, title, email address, and telephone number of the court or insurance-company representative whose information you provide for verification.
2. Payment, Technical, and Usage Information
Payments are processed by Stripe. Driverly does not store complete payment-card or bank-account numbers on its own systems. We may receive payment-status and transaction information needed to provide the purchased course, maintain records, prevent fraud, and provide customer support.
We also collect or receive technical and usage information, such as IP address, browser and device characteristics, operating system, pages or features accessed, referring source, and the date and time of access. We use this information for security, fraud prevention, troubleshooting, analytics, and Website administration.
3. How We Use Information
We use personal information to create and manage accounts; process enrollments and payments; deliver courses; track progress; issue and verify certificates; provide customer support; send transactional communications; evaluate and process refund requests; improve our services; detect fraud or misuse; comply with legal obligations; and protect Driverly, our users, and the public.
4. How We Share Information
We do not sell personal information. We may share information with service providers that help us operate Driverly, including authentication, payment, database, hosting, analytics, email, and certificate-generation providers. Current providers may include Clerk, Stripe, Supabase, Vercel, Resend, and certificate-generation services, as applicable to the service you use.
We may also disclose information when reasonably necessary to comply with law or legal process; protect rights, safety, and property; detect or prevent fraud; or complete a merger, acquisition, reorganization, financing, or sale of assets.
5. Educational and Certificate Records
We may maintain records of course registrations, progress, assessment results, certificates, and certificate-verification activity for administrative, business, legal, verification, customer-service, and security purposes. We may verify the authenticity of certificates issued through our platform.
6. Cookies and Similar Technologies
Driverly and our service providers may use cookies and similar technologies to maintain sessions, authenticate users, improve functionality, protect security, remember preferences, and measure Website usage. You may adjust browser settings to limit cookies, although doing so can affect Website functionality.
7. Data Retention and Security
We retain information for as long as reasonably necessary to provide services, maintain course and certificate records, resolve disputes, enforce agreements, comply with legal obligations, and protect against fraud and abuse. We use reasonable administrative, technical, and organizational safeguards, but no online transmission or storage method is completely secure.
8. Children and Minors
Driverly may permit enrollment by individuals under 18. A parent or legal guardian who creates an account or enrolls a minor represents that they have authority to provide consent for the collection and use of the minor's information as described in this Policy. Parents and guardians may contact us about information associated with a minor account.
9. Your Choices and Requests
Subject to applicable law, you may request access to, correction of, deletion of, or updates to certain personal information by emailing support@mydriverly.com. We may retain information needed for legitimate business, legal, regulatory, security, fraud-prevention, and recordkeeping purposes.
10. U.S. Users and Policy Changes
Driverly currently provides services to users located in the United States. By using Driverly, you acknowledge that your information may be processed and stored in the United States. We may update this Privacy Policy from time to time and will post the revised version with an updated date.
11. Money-Back Guarantee Requests
Information submitted with a money-back guarantee request is processed to review and verify the request. The guarantee's eligibility, documentation, verification, and refund terms are set out in our Terms and Conditions.
12. Contact
Driverly is a product of Xera Stack LLC. Questions about this Privacy Policy may be sent to support@mydriverly.com.